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FAQ

Frequently Asked Questions

When will my order ship?

Your order will ship within 3-5 business days via USPS First Class mail. Please note that around the holidays, things may be slower, but we'll send you a notification to let you know! Subscription boxes will be sent out at the end of every month - usually around the 28th. 

Can I get a refund? 

All International purchases are final.

Item can be exchanged within 14 days upon receipt in its original condition for another item of the same value. We do not accept returns. Please email us within 14 days of customer receipt date to schedule an exchange.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Digital downloads
Items on sale